We thank you in advance for your purchase during this challenging time.
We ship to the continental US, Hawaii, Alaska and Canada.
Orders placed before 12pmEST on a business day are processed for shipment same day, all other orders are processed for shipment on the next business day.
We offer standard shipping* for free for all orders above $75.00, or for $8.00 for all other orders.
*USPS shipments, generally delivered in 2 or 3 business days to the continental states.
We also offer premium next day and a 2 day delivery option for a fee based on your address and the weight of your order.
- Orders addressed to a PO Box are shipped via USPS only
- You will receive an email from us with tracking information
- We reserve the right to choose a different method, including to require signature on delivery
We offer standard shipping for free for all orders above $100.00 CAD, or for $18 CAD for all other orders.
Your order will be delivered in 6-13 business days by Canada Post. NOTE: Canada Post is having a significant back log, we are trying to reroute packages with alternative carriers. You might experience delays and we apologize for the inconvenience. Please check your tracking link in your shipment confirmation providing real time information, our customer service does not have additional tracking details..
You have no taxes and duties to pay at delivery. We charge all taxes during checkout (we pay duties for you).
Our goal is your complete satisfaction with our products and service. If you experience difficulties with our products, we will be glad to help you. You may return your order within 30 calendar days from date of purchase, time being of the essence, provided said Products are returned in their original good and unworn conditions and packaging. Please email: firstname.lastname@example.org or fill in this form with details of order #, products to return and reason. We are available business days 9am-6pmEST.
- Refunds are not issued without prior authorization above
- Return shipping costs cannot not refunded
- Products purchased are not exchangeable
- Products purchased on this Site are not returnable to any retailer
- Products purchased from other sellers should be returned where purchased
Items purchased on this Site may not be exchanged. Please return your product and a credit card refund may be issued based on and subject to this Return Policy. A new order must be placed to receive your replacement item. As a condition precedent to any refund, we may request photos of non-conforming or damaged Products and/or damaged packaging in order to enable us to investigate the matter.
If you are in the Miami metro area, you may consider returning products to our store at Aventura Mall, see all details here . Same conditions apply.